• Bank transfer times

  Transfers, once ordered via home banking or over the counter, must be processed by the bank before they are actually credited to the recipient's bank account. Each bank has a time limit for processing transfers: this is the so-called cut-off time. Thus: If the transfer is initiated within the cut-off time, then you will receive it on the next working day. For example, if the credit transfer is arranged on Monday before the cut-off time, it will be processed on that day and will therefore be credPopular

• Card deposit failed

  There are many reasons why a card deposit fails. The reasons are usually the following Insufficient amount on the card 3ds is not active on the card; to solve this problem it is possible to activate it autonomously through home banking, if this is not possible call your bank's assistance requesting activation Monthly spending threshold exceeded ATTENTION: difficulties have been reported in payments with cards issued by Poste Italiane and Ing Direct. If you find an error in the payment, you canSome readers

• Deposit by cards

  If your platform permits card deposits, please read this article: To make a deposit by credit card or debit card, once you have logged in, click on "deposit". Select "credit card". Enter "card number", "expiry date" and "cvv". Select "add card" Please note: prepaid cards are also accepted. For amounts over €50, the card must be 3DS-enabled. There are no fees for depositing by card. Click at the top left on "Dashboard", "deposit", "credit card". Fill in your credit card details.Few readers

• Withdrawals

  To withdraw funds to your current account, once you have logged in, click on "withdraw". Enter the amount to be withdrawn and, if you have not already done so, enter the IBAN (in your name) where you will make the withdrawal. NOTE: THE BANK ACCOUNT TO WHICH YOU MAKE THE WITHDRAWAL MUST BE IN THE NAME OF THE SAME PERSON WHO VERIFIED THE DOCUMENTS ON THE EVENFI ACCOUNT.Few readers

• Deposit by bank transfer

  To make a deposit via bank transfer, once you have logged in, click on "Deposit". On the screen you will find all the necessary information, such as the beneficiary name, the IBAN and, if required, the BIC (usually online banking finds it automatically, without the need to enter it manually). Each user has their own personal IBAN. Make sure you check the account holder/name before depositing. Depending on when the wallet was created, it may be in your name or in the name of "MGP EVENFI FINTFew readers

• Why does the payee show “MGP EVENFI FINTECH SA”?

  Since October 2025, our payment partner, Mangopay, has implemented Verification of Payee (VOP). This new European standard significantly increases the security of bank transfers by checking in real time that the account holder matches the payee exactly. What changes for you? Your IBAN remains personal and unique (no one else has your IBAN). Depending on when your Mangopay wallet was created, the account can be registered in two ways:Few readers