Helpdesk EvenFi

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• Take your first steps on EvenFi

  Have you just registered and don't know how to proceed? Follow the steps below to use the EvenFi platform to its full potential: Make sure you have completed all profile details. (https://helpdesk.evenfi.com/en/article/verify-your-profile-1xqrk4w/) Top up your account by bank transfer or card. [https://helpdesk.evenfi.com/en/article/deposit-by-bank-transfer-8n3fao/](https://helpdesk.evenfi.com/en/article/deposit-by-banSome readers

• Register as an individual

  To register as a natural person, follow the steps below: Go to EvenFi.com and click on "register". Enter "first name", "last name", "email", "password", "confirm password"; accept the "terms and conditions". Follow the instructions sent to the email you entered during registration. Log in with the data entered during registration. Proceed to "profile verification" (see section in the helpdesk)Some readers

• Sending documents

  You will have to send us your identity documents to complete the profile check. Documents accepted Paper identity card Electronic identity card Passport Driving licence Documents NOT accepted Black and white photographs Multiple documents: e.g. photos with ID card and tax code in the same photo are not accepted. The tax code is not required for validation. Blurred photographs Unreadable documents: all the writing on the document must be clearly visible. In particuSome readers

• Why is the IBAN of my EvenFi account French?

  EvenFi uses MangoPay, a French Electronic Money Institution, for its cash management. For this reason, the IBAN begins with FR.Some readers

• Register as company

  Must know: In order to register as a company, the legal representative of the company must register by following the steps below: From the EvenFi.com homepage select "register". Fill in the data of the legal representative of the company: "name", "surname", "email address", "password" and "confirm password"; in addition, check the box below where you "declare to be of legal age, to accept the terms and conditions and to accept the privacy policy". Finally, click on "register". Follow theSome readers